Overview

Who you'll be working for

The client is a BPO company with a UK insurance project.

What requirements you'll need to be eligible

Good knowledge of Healthcare and medical insurance product

Good communication skills and professional telephone manner

Strong sense of responsibility with high level of integrity and trust

Strong analytical, presentation and problem-solving capability

Proven strong collaboration skill with internal department

What you'll be doing on the job

Handle enquiries through phone/live chat and provide extra-ordinary service to our customers in a professional and timely manner

Make appropriate recommendations to meet customers’ expectation

Collaborate with Managers and allocate adequate resources and support to achieve the service target, including...