Drive quality customer service as a Customer Service Support Coordinator in Oakville, Ontario. This contract position involves coordinating between customers and service teams to ensure exceptional service delivery.
In this role, you will manage urgent service situations efficiently while maintaining accurate documentation for asset management. You will also assist in project coordination tasks and drive process improvements to optimize service efficiency and satisfaction.
Key Responsibilities:
• Oversee service requests and documentation management
• Communicate service status updates effectively
• Address urgent customer needs and prioritize accordingly
• Maintain lifecycle information in asset management systems
• Assist in project coordination for diagnostics and system replacements
Requirements:
• Minimal experience in customer service or healthcare operations
• Strong project coordination and communication skills
• Proficient in Microsoft Office 3...