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Customer Service Supervisor

Company

Recruitify_HR

Location

quezon city, metro manila

Type

Full-time

On-site - Quezon 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Description

  • Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Manage customer interactions via phone, email, and chat in a professional manner.
  • Document and maintain records of customer interactions and transactions.
  • Collaborate with team members to enhance service strategies and improve customer satisfaction.
  • Stay updated regarding product information and changes to better assist customers.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: 1-3 years of experience in customer service or a related role.
  • Skills and Competencies: ...

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