JOB TITLE: Customer Service Specialist

JOB LOCATION: Springfield, MA or remote

WAGE RANGE*: 20 - 24/ hour

JOB NUMBER: (phone number removed)



REQUIRED EXPERIENCE:

High School Diploma or equivalent

3+ year of customer service experience, preferably in a call center or

3+ service center environment

Comfort handling frequent inbound phone interactions Exceptional written and verbal communication skills



Associate or bachelor's degree

Bi-lingual (Spanish)



JOB DESCRIPTION



The Ideal Qualifications

Willingness to work west coast hours (until 8 pm ET) Experience in Financial Services or Insurance Familiarity with new business, underwriting, or case servicing processes Proven ability to deliver exceptional customer service in a high-volume environment Strong problem-solving skills and sou...