Primary Job Title

Customer Service Specialist

Location

Springfield, MA

Onsite Flexibility

Remote

Contract Details

• Position Type: Contract
• Pay Rate: $25.00 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

The New Business Service Specialist plays a critical role in supporting a new distribution opportunity by delivering timely, accurate, and high-quality service experiences to advisors. This role is designed for a service professional who thrives in a fast-paced, customer-centric environment and is passionate about providing exceptional support across multiple communication channels. The Service Representative will provide approximately 60% telephone-based support and 40% written support (email and other sy...