Customer Service Specialist












Job ID: 16392

Business Unit: MTA Headquarters

Location: New York, NY, United States



Regular/Temporary: Regular

Department: HR Center of Excellence

Date Posted: Jul 2, 2026




Description



JOB TITLE:

Customer Service Specialist


SALARY:

$45,125


DEPT/DIV:

HR Center of Excellence


SUPERVISOR:

Manager - Customer Management Center


LOCATION:

333 West 34 Street, 10001 New York, NY 10004


HOURS OF WORK:

8:15 AM- 5:30 PM (8 Hours/Day – 30-minute lunch)




***This position is represented by the Transportation Communication Union (TCU)***



Opening:

The Metropolitan Transportation Authority is North America's l...