rocess:

MMS English – Media Market Saturn
Role:

Customer Support Executive
Location:

As per company requirement
About the Role
We are looking for enthusiastic and customer-focused professionals to join our team as Customer Support Executives. The role involves assisting customers, resolving queries, and delivering an excellent customer experience through effective communication and problem-solving skills.
Key Responsibilities
Handle customer inquiries and provide prompt resolutions.
Deliver exceptional customer service through voice support.
Address customer concerns, complaints, and service requests professionally.
Maintain accurate records of customer interactions.
Follow company policies, processes, and quality standards.
Meet productivity, quality, and customer satisfaction targets.
Eligibility Criteria
Minimum

6 months of BPO experience .
Prior

customer support experience in E-commerce

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