Overview:We are looking for a customer-focused professional to join an international organization and provide operational, administrative and customer support. The successful candidate will play a key role in ensuring excellent service levels, efficient order processing and effective coordination between customers and internal teams.Key Responsibilities:Handle customer inquiries via phone, email and other communication channels, ensuring a professional and timely response.Provide product, service and basic technical information while maintaining a high level of customer satisfaction.Process and manage customer orders accurately within internal systems and follow up on order status, stock availability and deliveries.Coordinate the resolution of customer issues by collaborating with internal departments and ensuring effective communication throughout the process.Manage returns, warranty claims and related documentation in accordance with established procedures.Create and maintain custome...