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Customer Service Specialist - AL

Company

XACT

Location

Birmingham, AL

Type

Full-time

This is a remote position. We are looking for energetic individuals who have an interest in providing our clients' customers with excellent customer service support from your secure home office. We aim to delight every customer every day. As a Customer Care Representative, youll play a key role in helping customers achieve their goalswhether its finding the perfect product, resolving an issue, or ensuring a smooth order process. Youll use your empathy, resourcefulness, and problem-solving skills to deliver exceptional service that leaves a lasting impression. If you thrive on making customers successful and are motivated to turn challenges into wins, wed love to hear from you. XACT@Home is only available in AL, FL, GA, ME, MD, MS, NC, PA, VA, TX currently. Please check back later for availability in your state. What Youll Do: Be a trusted resource for customers, assisting them via phone, email, and live chat with product selection, order questions, and everything in between Use activ...

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