Position OverviewCustomer Service Specialist, Accounts Payable Help Desk – AmericasLocation: Monterey, Mexico (Onsite) | Time type: Full time.Xylem is a Fortune 500 general water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.The P2P Customer Service Specialist, Accounts Payable Help Desk – Americas serves as the primary point of contact for employees and suppliers, delivering high‐quality support across Procure‐to‐Pay inquiries.Core ResponsibilitiesServe as an employee and supplier advocate by delivering exceptional customer service while resolving P2P‐related inquiries.Act as the primary point of contact for internal stakeholders and suppliers regarding PO's, invoices, payment status, discrepancies, reconciliations, and P2P processes.Research, analyze, and resolve complex PO, invoice and payment issues, including mismatches, payment delays, pricing discrepancies, missing documentation, and reconciliation variance...