Provide first-level customer service regarding inquiries about product/account/usage and applications.
Build and maintain positive customer relations by offering personalized solutions and ensuring requests are handled appropriately by coordinating with various functions within the company.
Schedule service calls and follow up with customers/clients.
Escalate customer issues as required.
Perform accurate data input using prescribed applications.
Experience Required for Your Success
Job Requirements:
Must be at least 18 years of age
Open Availability
Excellent verbal and written communication skills in English