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Customer Service Representative
Company
AFFIN Group
Location
west coast division, sabah
Type
Full-time
Job Purpose
To provide frontline service to customers.
To deliver quality customer service in accordance with Bank's internal policies.
To perform back office functions as well as rendering customer service support.
To contribute towards branch's deposit growth and cross selling Deposit / Investment / Bancassurance / Banca Takaful products.
Accountabilities
Financial
To take pro‑active actions to prevent fraud and losses (internal & external).
To contribute to deposit growth by way of soliciting new accounts.
To assist in managing cost control for the branch as per approved budget.
Process
Perform daily branch activities in accordance with Bank's internal policies and regulatory requirement.
Effective cash handling and ensure Mid Day and End of Day cash balancing is performed in accordance with procedures.
Ensure accuracy ...
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