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Customer Service Representative

Company

TEKsystems

Location

Waunakee, WI

Type

Full-time

Job Description
This role provides sales support to customers and internal sales teams, including expediting orders, quoting, order entry, restocking, and troubleshooting issues. This is not a high-volume call center environment—rather, the focus is on managing customized orders and responding to client-specific questions.
You’ll collaborate cross-functionally with teams such as engineering and warehouse to ensure accurate and timely order fulfillment.
New hires will start in an Order Processing Representative capacity, focusing on data entry while learning internal systems and product lines. The role involves regular use of Outlook, Excel, and SAP.
Additional Skills & QualificationsRequired:

+ At least 1 year of customer service or order entry experience

+ Strong analytical thinking and ability to learn technical product information

+ Positive attitude

+ Typing speed of at least 45 WPM

+ Strong computer skills (Outlook, Excel, g...

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