At BrandSafway, we know our employees are our greatest asset, which is why we give them the tools, training, and resources to be successful. Come join our growing team!
**Job Summary:**
The Customer Service Representative supports internal branches and external customers by accurately entering orders, providing timely information, and ensuring a smooth sales and rental process. This role requires strong communication, attention to detail, and the ability to work collaboratively across departments in a fast‑paced environment.
**Key Responsibilities:**
+ Respond to customer and branch inquiries via phone and email with clear, professional communication.
+ Enter and maintain accurate orders, requisitions, and customer data in the ERP system.
+ Provide updates on product availability, pricing, shipping, and order status.
+ Coordinate shipments and monitor order progress proactively.
+ Identify basic parts and provide general product informati...