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Customer Service Representative

Company

Sendiva Logistics Corporation

Location

taguig, metro manila

Type

Full-time

Export

  • Receive booking inquiry/ booking request from customer.
  • Inquire updated rates and vessel schedule to carrier
  • Coordinate quotation with the Supervisor, then send to customer for their nomination.
  • Book with carrier and trucker upon confirmation of Customer
  • Send booking confirmation/ATW to Customer and Trucker to schedule container pull out - Send Pre-advise to carrier
  • Request final CIPL from customer for ED lodgment and Customs Clearance processing.
  • Update customer for BOC Portal Status, then proceed to A/W Payment online. - Send FSI to Carrier for BL issuance.
  • Upon confirmation of BL draft follow up billing charges from carrier to settle charges.
  • Coordinate with carrier/Track vessel departure thru MICT track and trace or ATI Web track.
  • Send final BL to Customer for their reference.
  • Job liquidation to bill customer.

Import

  • Receiv...

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