United States - Remote

Customer Service Representative
Full-Time, Permanent, Hybrid
This position is can be located in any of the following States: MN, MT, NV, OR, UT, WA, WI

Graymont is seeking a Customer Service Representative to ensure exceptional customer experiences through effective coordination and communication. Reporting to the Customer Service Manager, the role involves supporting customer relationships, processing orders accurately, maintaining records in Salesforce, coordinating with internal teams, and collaborating with sales and plant operations to ensure timely delivery. The CSR will also address customer concerns and contribute to ongoing service improvements, demonstrating strong customer relationship skills and a proactive attitude.

Responsibilities

Customer Relationship Support & Service Operations 
• Customer Engagement: Act as the primary contact for customers, ensuring strong relationships...