Responsibilities

• Provide exceptional customer service via phone and email.
• Resolve customer inquiries, complaints, and issues promptly.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service efficiency.
• Stay updated on product knowledge and policies.
• Contribute to a positive team environment.

Educational & Experience Level Qualifications

• College graduate no experience required.
• K12 grad/High School grad. old curriculum requires at least 6mos International call center exp. and up.

Skills and Competencies

• Proficiency in English, solid customer service skills.

Working Conditions

• Onsite

Qualities and Traits

• Excellent communication, patience, and problem-solving abilities.