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Customer Service Representative

Company

Family Eyecare Clinic Optometric Clinic

Location

pasig, metro manila

Type

Full-time

Description

  • Provide exceptional customer service through various channels (phone, email, chat).
  • Resolve customer inquiries and issues in a timely and professional manner.
  • Educate customers about products and services to enhance their experience.
  • Maintain accurate records of customer interactions and transactions.
  • Work collaboratively with team members to improve service delivery.

Requirements

  • Educational Qualifications: Bachelor’s degree
  • Experience Level: Fresh graduate or 0-2 years of experience in customer service.
  • Skills and Competencies: Strong interpersonal skills and English proficiency.
  • Skills and Competencies: Knowledge of sales and marketing principles.
  • Skills and Competencies: Experience with customer relationship management (CRM) tools.
  • Qualities and Traits: Positive att...

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