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Customer Service Representative

Company

Monarch Diversified Logistics, Inc.

Location

parañaque, metro manila

Type

Full-time

Job Description

Employee Recognition and Rewards

Quarterly Gifts

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance

Responsibilities

  • Responsible for coordinating with customer stakeholders for all incoming and outgoing shipment.
  • Ensuring that consignee details of customer will be followed accordingly.
  • Validating that Invoice & packing list provided to vendor is complete with accurate details and ready for customs clearance.
  • Request necessary authorization letters, undertaking, and other documents from customer.
  • Verifying the accuracy of Customs declarations and computation of duties and taxes and sending approval to proceed with import clearance formalities.
  • Attending to general inquiries of customer stakeholders regarding shipment status.
  • Monitoring of turn‑around time of cargo releasing ensuring that shipment will release bas...

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