Customer Service Representative (Entry-Level)Overview
If you enjoy helping people, solving problems, and working in a fast-paced environment, this opportunity may be a great fit for you. In this role, you’ll serve as the first point of contact for customers, providing support with billing inquiries, payments, and account access while delivering an exceptional customer experience.
Key Responsibilities

+ Handle incoming customer interactions via phone, chat, and email

+ Assist with billing inquiries, payment processing, and account-related questions

+ Support customers with portal login and navigation issues

+ Provide clear, accurate, and professional information in a high-volume contact center environment

+ Take ownership of customer concerns and resolve issues efficiently and effectively

+ Analyze information to make sound decisions and solve problems in real-time

+ Perform basic math calculations (percentages, additi...