On-site - Muntinlupa 1-3 Yrs Exp Bachelor Full-time
Job Description
- Handle customer inquiries, bookings, and shipment updates via phone, email, or chat.
- Coordinate with operations and dispatch teams to ensure on-time delivery.
- Prepare and process shipping and billing documents accurately.
- Track and monitor shipments, providing regular status updates.
- Resolve customer concerns promptly and professionally.
- Maintain positive client relationships to support repeat business.
Requirements
- Bachelor’s degree or at least 1-2 years of experience in logistics, forwarding, or customer service.
- Strong communication and coordination skills.
- Detail-oriented, organized, and customer-focused.
- Proficient in MS Office and basic logistics documentation.
Working Location
w3 Km23 Sunblest Compound, west service road, Current latitude and long...