Job Title: Customer Service Representative

Department: Customer Service

Location: Remote

Employment Type: Project-Based - Full Time (Until October 2025)

Schedule: Shifting and rotating schedule, possible work on weekends on EST time zone.

Salary: USD 3.75 per hour

Job Summary:

We are seeking a Customer Service Representative with excellent communication skills, a strong customer service mindset, and the ability to handle inquiries, order processing, and escalations. This role requires critical thinking, problem-solving skills, and attention to detail to assist customers across multiple channels, including voice, email, voicemail, social media, and e-fax.

Key Responsibilities:

• Customer Service – Voice Support
• Assist customers with basic product questions, order processes, shipping details, and website guidance.
• Provide updates on existing orders, assist with creating cus...