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Customer Service Representative

Company

Bedford Ready Mix

Location

Lower Sackville, Nova Scotia

Type

Full-time

Responsibilities

  • Accurate processing of sales orders, quotes and general inquiries
  • Taking orders in a professional and friendly manner
  • Assist customer with product questions, ordering, order tracking, complaints and issues
  • Schedule delivery times and coordinate with customers and dispatch
  • Monitor progress of work to ensure schedules are being met
  • Constantly rework best fit scenario for scheduling
  • Verify accuracy of customer orders
  • Provide back up for dispatch as needed
  • Additional duties as required

    • Technical Requirements

  • Previous customer service experience
  • Familiarity with Halifax Regional Municipality roadways will be considered an asset
  • Solid computer skills and experience
  • Previous experience in the concrete, construction and/or trucking industry will be a definite asset

    • Business Requirements

  • Strong attention to detail, with knack for anticipat...

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