Description We are looking for a Customer Service Representative to join our team in Louisville, Kentucky on a Contract basis. In this role, you will serve as a key point of contact for customers by handling order-related requests, providing timely updates, and helping ensure a smooth service experience. This position is well suited for someone who communicates clearly, stays organized in a fast-paced setting, and works effectively with both customers and internal teams.

Responsibilities:
• Process customer purchase requests accurately and keep order information current within company systems.
• Respond to customer inquiries by sharing confirmations, shipping progress, and expected delivery details in a timely manner.
• Partner with warehouse and logistics personnel to help ensure orders are prepared and delivered correctly and on schedule.
• Address service concerns with professionalism, working toward prompt and effective resolution of issues or complaints.
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