Overview

We are hiring Customer Service Representatives (CSRs) to support our Logistics Blended Account. In this role, you will handle customer inquiries, resolve issues, and perform administrative tasks across multiple communication channels including voice, email, and chat. You will manage orders, coordinate with logistics and fulfillment teams, provide accurate product knowledge, and ensure customer satisfaction by delivering efficient service while adhering to company policies.

Responsibilities

• Handle customer inquiries across voice, email, and chat channels.
• Resolve issues and perform administrative tasks related to orders and logistics.
• Manage orders and coordinate with logistics and fulfillment teams.
• Provide accurate product knowledge and ensure customer satisfaction by delivering efficient service while adhering to company policies.

Qualifications

• Strong verbal and written communication ...