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Customer Service Representative

Company

Johnson Controls

Location

Kansas City, Missouri

Type

Full time

Emergency Dispatch Operator (EDO)

Promotional opportunities are available after 90 days. The hourly wage ranges from $14 to $16, depending on experience. Bilingual candidates fluent in Spanish and English are encouraged to apply and will receive additional compensation.

Responsibilities include, but are not limited to, the following:

· You will be responsible for monitoring and responding to alarms and signals while providing exceptional customer service.

· Make outgoing calls to verify alarms and signals, dispatch authorities, and notify responsible parties.

· Document alarm handling procedures and complete alarm processing as per standard operating procedures.

You will carry out your responsibilities by:

Participating in a comprehensive five-week interactive training program designed to prepare you for the role and introduce you to exciting opportunities. During this training, you will develop the skills necessary to s...

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