Position description

Job title

Customer Service Representative - KAL

Contract type

Permanent Contract

Job description

As a Customer Service Representative - Key Accounts, you will play a central role in delivering an outstanding customer experience for our strategic customers. You will act as a trusted partner, ensuring seamless order execution, strong cross-functional coordination, and long-term account success. This role blends customer service excellence, account coordination, and commercial insight. Youll work closely with Sales, and Marketing teams to understand customer needs, identify growth opportunities, and contribute directly to customer satisfaction and business performance.

What youll do?

Serve as the primary point of contact for key customer accounts, ensuring a high-quality, responsive service experience
Manage order entry, proofing, ...