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Customer Service Representative

Company

Robert Half Office Team

Location

Irvine, CA

Type

Full-time

Description
The Sales Support Administrator is responsible for coordinating and executing customer account onboarding activities, ensuring accurate setup, timely activation, and a smooth handoff from Sales to Customer Service.
Key Responsibilities

+ Coordinate and support a Sales Support onboarding team of 3–4 team members

+ Coordinate new customer and transition account onboarding from Sales handoff through activation

+ Maintain clear documentation and status updates throughout the onboarding lifecycle

+ Support a smooth transition to Customer Service or Account Implementation teams upon completion


Requirements • Bachelor’s degree in a science-related field preferred; some college coursework will also be considered.
• 3-5 years of experience in a high-pressure customer service environment, ideally in manufacturing or order management.
• Proficiency with Microsoft Office Suite, including Excel and Word, and familiarit...

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