We are looking for a Customer Service Representative (Inbound) to support a high-volume automotive dealership by handling inbound calls from customers looking to schedule service appointments, ask questions about their vehicles, and follow up on existing service work. This is a fully remote role following a US Eastern Time schedule.
This role requires strong customer service instincts, the ability to stay calm and professional under volume, and the discipline to accurately log every interaction. If you are a clear communicator who takes ownership of the customer experience from the first hello to the confirmed appointment, this role is a strong fit.