**Requisition Number:** 222517

**Job Description**

Cintas is seeking a Customer Service Representative - Fire Service Technician - Alarms to provide outstanding customer service to both our internal partners and our customers through various activities using knowledge of Alarm Systems or Sprinkler Systems.

Responsibilities include:

+ Utilizing technical expertise in reviewing field technician's service reports and determining the validity and proper scope/cost of proposed deficiency repairs.
+ Preparation of customer facing deficiency repair proposals for approval.
+ Assist in technical training for internal partners and miscellaneous projects.

**Skills/Qualifications**

Required

• Minimum 5 years' Fire Systems experience
• Ability to communicate effectively with AHJ’s as needed
• Excellent phone demeanor and experience with customer service
• High School Diploma/GED
• Conflict resolution & ...