Dormer Pramet is looking for a Customer Service Specialist – Export Markets

Are you passionate about delivering outstanding customer experiences across international markets?

Dormer Pramet is looking for a proactive and customer-focused Customer Service Specialist to join our collaborative team, supporting customers across the Middle East, Africa, and Eastern Mediterranean region.

This role can be based in Šumperk (Czech Republic) or Istanbul (Türkiye).

About the Role

As a Customer Service Specialist, you’ll be a key partner for our export customers — the first person they turn to for clear answers, smooth processes, and reliable support. You’ll play a critical role in ensuring a seamless customer journey from first enquiry to order completion across diverse international markets.

In this role, you will