Are you a people-person who enjoys helping customers and staying busy throughout the day? We’re looking for a motivated and customer-focused Customer Service Representative to join a collaborative and upbeat team environment.
This role is perfect for someone who thrives in a fast-paced setting, enjoys problem-solving, and takes pride in delivering a great customer experience.
What You’ll Do
As a key member of the team, you’ll play an important role in supporting customers and keeping operations running smoothly:
+ Handle a high volume of inbound calls (approx. 30 calls per day)
+ Provide support via phone, email, mail, and in-person interactions
+ Process customer orders and assignments, entering data accurately into internal systems
+ Answer customer questions regarding pricing, delivery, and services
+ Set up new customer records and maintain existing accounts
+ Prepare and process paperwork in advance of auct...