Description
We are looking for a Customer Service Representative to support a non-profit organization in Darlington, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing high-volume phone interactions, and ensuring accurate order processing. The person in this role will serve as a key point of contact for customers, delivering attentive service and timely responses while maintaining organized records.
**ON SITE ONLY**
Responsibilities:
• Respond to incoming customer calls with patience and a solutions-focused approach.
• Assist callers with questions, concerns, and service requests while providing clear and accurate information.
• Enter customer orders and related details into the appropriate system with strong attention to accuracy.
• Handle a steady flow of call center activity, balancing efficiency with a positive customer experience.
• Make outbound call...