re you fluent in Danish and ready to take your career to an inspiring new location? Join our team in Porto, Portugal, as a Customer Service Representative (Danish language), helping global customers while living in one of Europes most charming coastal cities.
What You'll Do
- Respond to customer inquiries via phone, email, chat, and social media, delivering professional and friendly support
- Resolve service requests around bookings, accounts, and general assistance while maintaining a high-quality experience
- Log customer interactions accurately in our CRM and collaborate with internal teams when escalation is required
- Manage multiple communication channels efficiently and adapt to changing priorities
- Identify patterns in customer feedback and suggest improvements to enhance service standards
Who You Are