Description
We are looking for a Customer Service Representative to support a high-volume service environment in Tennessee. This Long-term Contract position focuses on delivering attentive assistance to customers, handling incoming inquiries with care, and ensuring accurate order processing. The ideal candidate brings strong communication skills, a customer-first mindset, and the ability to manage both phone-based support and administrative follow-up with care.


Responsibilities:

+ Provide regular updates on enrollment progress to clients, sales teams, and project stakeholders.

+ Serve as a point of contact between vendors and clients to resolve payment concerns and discuss terms.

+ Address vendor objections with effective communication and alternative solutions.

+ Handle a high volume of incoming and outgoing calls in a professional and timely manner.

+ Utilize multiple systems and tools to navigate accounts and support ve...