We are looking for Customer Service superstars to express interest in our Customer Engagement Centre roles, where they will provide chat & phone based support to our customers during our 24 hour, 7 days per week service.
These roles are full-time and operate on a rotating roster across 7 days a week, 24 hours a day. This includes working early, evening, weekend and public holiday shifts. Rosters will vary and change based on business needs.
See yourself in the team:
On a daily basis you will provide quick, accurate and up to date answers to customers queries, ensuring that you resolve all the calls you are skilled to take. Our Customer Engagement Centre is a customer centric environment; we are always there for our customers when they need us the most.
Your responsibilities:
Offer helpful and timely assistance to customers using our online chat service.
Support customers with new ways of banki...