Benefits:
- Employee discounts
- Flexible schedule
- Health insurance
We are seeking a dedicated and detail-oriented Customer Service Representative to join our dynamic team. In this role, you will be the primary point of contact for our customers, ensuring their needs are met with efficiency and professionalism. Your expertise in transportation management and logistics will be crucial in providing exceptional service and support.
Responsibilities
- Respond to customer inquiries
- Analyze transportation data to identify trends and improve service.
- Coordinate with tow truck drivers to ensure timely processing of orders.
- Assist in transportation planning by utilizing GPS technology to optimize routes and delivery schedules.
- Maintain accurate records of customer interactions and transactions in the co...