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Customer Service Representative

Company

Bedard Ressources

Location

Anjou, Quebec

Type

Permanent

Tasks

  • Handle customer requests received by phone, email, or fax, including pricing inquiries, documentation needs, and issue follow-ups.
  • Draft and prepare quotes for representatives (m/f), ensure their approval, and send them to customers.
  • Maintain and update representatives’ (m/f) price lists.
  • Provide administrative support to representatives (m/f), the administrative department, and company management.
  • Rotate with other team members to answer incoming calls and ensure proper routing of communications.
  • Forward any customer-related issues to the appropriate departments, including complaints, billing errors, or delivery delays.
  • Perform any other related duties as required.
  • If you are ready to take on new challenges, we would love to meet you!

    • Advantages

  • Group insurance starting on Day 1 (70% – 30%)
  • 3 weeks of vacation after 1 year
  • 5 sick days...

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