Description
We are looking for a Customer Service Representative to join a busy team in Georgia on a contract basis with the potential for a permanent role. This position supports customers, vendors, and internal partners by coordinating orders, tracking deliveries, and resolving service issues in a fast-moving environment. The ideal candidate brings a strong background in customer support and supply chain operations, with the ability to stay organized while handling multiple requests throughout the day.
Responsibilities:
• Serve as a primary point of contact for customers by responding to inbound inquiries and providing timely updates on orders, shipments, and service needs.
• Enter and manage customer orders with accuracy, ensuring purchase order details, inventory availability, and delivery requirements are properly recorded.
• Coordinate with vendors, carriers, and internal teams to support procurement activity, shipment scheduling, and...