Job Description
AvidXchange is seeking a Customer Care Representative I to join its Customer Experience team. This individual will serve as the first point of contact for customers, handling low to medium complexity inquiries across phone, email, and chat channels. The ideal candidate is customer-focused, detail-oriented, and comfortable working in a fast-paced support environment while delivering a high-quality customer experience

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniforme...