Customer Service Operations Support Analyst

Location: Newcastle upon Tyne, NE27 0QW
Contract: Fixed-term (1 July 2026 - 30 June 2027)
Hours: 37.5 hours per week - Monday to friday
Pay Rate: £15.00 - £19.74 per hour (depending on experience)

About the Role

We are looking for a highly organised and detail-oriented Customer Service Operations Support Analyst to join our Customer Service Operations team. This role sits within a multi-skilled environment and requires a proactive individual with strong problem-solving abilities and a high degree of initiative.

You will play a key role in supporting operational processes, ensuring accuracy, and delivering excellent service both internally and externally.

Key Responsibilities

Provide day-to-day operational support within the Customer Service Operations department
Manage and maintain data across systems with a high level of accuracy
Support business processes using tools such as SAP,...