• Join a fast-paced aviation-based call centre environment
• 3 month temporary role with potential to extend
• Supportive team with hands-on training provided

What's in it for you

• Join a fast-paced aviation-based call centre environment
• Opportunity to start temp with potential to extend
• Supportive team with hands-on training provided

Your day-to-day
Supporting customers with bookings, tracking and issue resolution in a busy operational environment.

About the role
This 3-month temp position is based in Mascot, supporting freight customers and operations teams.

• Manage customer enquiries, bookings and tracking updates
• Support delays, irregular ops and service recovery
• Process AWBs and freight documentation
• Liaise with warehouse and operations teams
• Use cargo systems (iCargo/CRM-style platforms)...