About The Role

ARC (The Australian Reinforcing Company), is currently seeking a Customer Service Officer to join our high-performing team.

You’ll work closely with our sales, operations, and leadership teams to deliver an exceptional customer experience. You'll play a critical role in ensuring smooth communication between our internal teams and valued customers—helping to manage day-to-day customer interactions, sales, and despatch processes.

Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our ARC business.

Reporting to the Branch Manager and based at our Mackay Branch, you will be joining a company that focuses on career development and actively works on promoting internal candidates and supporting employees on their caree...