Checks: A High-Risk Police Check and two references are required.
The Role
As the face (and voice) of our organisation, you’ll be the first point of contact for a wide range of enquiries. Your goal is to provide a seamless, customer-at-the-centre experience every time.
Be the Expert: Provide timely and accurate advice on a variety of government services and transactions.
Solve Problems: Tackle multifaceted enquiries and resolve customer complaints with resilience and professionalism.
Tech & Admin: Navigate multiple databases and technology platforms to record information accurately and maintain the integrity of our data.
Collaborate: Work closely with your team and other government agencies to ensure issues are...