Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. We are currently seeking a Virtual Assistant for a Property Management Company. This position offers a unique opportunity to work remotely and collaborate with a team of professionals in the property management field.
**Responsibilities**:
- Handle escalated guest inquiries, emergencies, and last-minute reservations.
- Manage claims, refunds, and disputes with online travel agencies (OTAs).
- Maintain guest satisfaction by addressing reviews, quality issues, and behavioral concerns.
- Make day-to-day decisions around refunds, alterations, and incident management within budget guidelines.
- Recruit, vet, and oversee vendors (cleaners, handymen, contractors, technicians)....