Description
On behalf of our client we are looking for an experienced Customer Service Manager to lead and manage our customer service operations in Elkhart, Indiana. This role involves overseeing a team of service experts, driving process improvements, and ensuring exceptional experiences for both customers and employees. The ideal candidate will bring strong leadership skills, operational expertise, and a passion for delivering outstanding service.
Compensation: $60k-$80k + 10% bonus
Monday-Friday Onsite
8:00am-5:00pm
Benefits: Medical, Dental, Vision, 401k, PTO, Sick days
Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
Responsibilities:
• Supervise and guide the customer service team of 10-15 people. including hiring, training, scheduling, and conducting performance evaluations
• Call center experience
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