**Req Number** 187587

Job Description
Interacts with patients to provide accurate and complete patient information, secures payments for services provided and maintains the highest quality of service for customers.

Job Responsibility

1.Create and distribute correspondence to customers (e.g, emails; dunning letters; system-generated letters; invoices) to inform them of needed. actions (e.g, update COB status with insurance company)
2.Answer all billing questions from patients on a daily basis via the incoming calls, utilizing current applications
3.Review account information in order to educate external customers regarding outstanding accounts/balances.
4.Provides explanation of physician medical bills and resolve inquiries and disputes related to the bill.
5.Gather relevant account information to gain understanding of customers obligations.
6.Evaluate account information (e.g., number of invoices; date past due; previous payment history; bi...