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Customer Service Executive

Company

SJ 1 PTE. LTD.

Location

singapore, singapore

Type

Full-time

JOB DESCRIPTIONS:
  • Provide professional customer support.
  • Maintaining a positive, empathetic, and professional attitude towards customers always.
  • Attending and communicating promptly to customer’s needs and queries.
  • Manage all incoming calls and emails.
  • Administrative duties including point-of-sales processes.
  • Gather customer satisfaction levels and feedback on customer services for continuous improvement.
  • Provide feedback on the efficiency of the operations and customer service process.
  • Carry any other ad-hoc duties when required or assigned by The Management / Branch Manager.
JOB QUALIFICATIONS:
  • Professional looking and well-groomed.
  • Good and precise communication skills.
  • Customer Service oriented and passionate about serving customers.
  • Prior experience in the beauty & spa line would be advantageous.
  • Ability to stay calm and excel...

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