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Customer Service Executive

Company

CVista HR Consulting Pte Ltd

Location

singapore, singapore

Type

Full-time

Job Scope
  • Provide customer service through hotline calls, emails, and walk-ins.
  • Process orders via various purchasing methods.
  • Handle enrolments for new customers.
  • Prepare daily sales reports to ensure accurate payments and stock quantities.
  • Assist with the purchase of merchandise and spare parts.
  • Organize and file documents.
  • Verify invoices against order forms to ensure accurate data entry.
  • Address customer inquiries promptly.
  • Issue products to customers based on their purchases.
  • Pack stock for deliveries and coordinate courier services.
  • Liaise with couriers to ensure timely deliveries.
  • Conduct daily stock counts to maintain accurate inventory levels.
  • Order stock to replenish inventory as needed.
  • Receive and arrange stock in the warehouse.
  • Provide after-sales services, including repairs.
  • Prepare inventory reports.
    • ...

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