Customer Service Executive

Company

Efficient E-Solutions Berhad

Location

Shah Alam, Selangor

Type

Full-time

Job Vacancy
Customer Service Executive
Job Descriptions
Responsible for corporate account in terms of responds to service requests, inquiries and complains over the phone, via e-mail, or in person
Provides solutions and information to concerns.
Preparation and standardization of documentation, reports and proposals given to clients. Ensure maximum goodwill from all transactions.
Performs monitoring activities such as follow-up with customers on job progress and to gather information necessary to process orders thoroughly.
Requirements
Candidate must possess at least a Diploma/Advance Diploma in Business Administration or other related discipline 
Minimum 2 years working experience in related field in similar industry
Able to answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns
        
        
    

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